This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
This qualification has been designed for existing disability workers who have completed either a Certificate in Community Services, Mental Health, Aged Care or Youth Work, and who are looking at moving up into more senior roles or into case management.
All learners must be at least 18 years of age.
All learners must have completed a minimum Certificate IV qualification or higher or equivalent.
All learners must be an existing worker in a Community Services, Mental Health, Aged Care or Youth setting.
All learners must have a minimum of 2 years’ experience in the sector.
HLTWHS004 Manage work health and safety
CHCLEG003 Manage legal and ethical compliance
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCCOM003 Develop workplace communication strategies
CHCDIV003 Manage and promote diversity
CHCPRP003 Reflect on and improve own professional practice
CHCMGT005 Facilitate workplace debriefing and support processes
CHCCCS007 Develop and implement service programs
CHCCCS004 Assess co-existing needs
CHCCSM004 Coordinate complex case requirements
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCSM006 Provide case management supervision
CHCDIS005 Develop and provide person-centered service responses
CHCDIS007 Facilitate the empowerment of people with disability
CHCDIS008 Facilitate community participation and social inclusion
CHCDIS010 Provide person-centered services to people with disability with complex needs
This course will be run over 18 months for existing workers with a blend of RPL, face-to-face, online classes, workplace learning and assessment, practical workshops and self-paced activities.
This course will be run as follows:
Face-to-Face Classes
Webinar Online Classes
Work Based Learning
Self-directed Learning
On-the-job Learning
Project Work
Individualised Learning Support (flexible)
Assessment that you will undertake to complete your course may include:
Online Quizzes
Work Based Observations
Practical Skills Assessments
Role Plays
Written Work/Short Answer Questions
Workplace Portfolio and Reflections
Research Activities
Third Party Reports
RPL is an assessment process recognising any skills and knowledge gained through previous training, work or life experience that are relevant to the qualification, to determine the extent to which you meet the qualification requirements for competency. The RPL process also identifies where any additional learning is needed to achieve competency in the qualification. Where this is required, gap training is available and will need to be completed. You may also apply for any Credit Transfer for any previously completed units.
You can apply for recognition of prior learning for any learning gained through previous employment or study. You may also apply for any credit transfer on units already completed. Please discuss this further by contacting us on 1300 404 514.
All learners will be asked to participate in a Pre-Training Review and complete a Language, Literacy and Numeracy (LLN) Review. This is to ensure we meet your needs as a learner and you are suitable for the course.
Receive notification of the outcome and confirmation of enrolment if you are accepted.
Full fee for service: $2,500.00
A $200 per person deposit is required upon commencement and the balance can be paid by regular fortnightly instalments.
Please refer to the Student Handbook for further information on payments policy.
